General conditions of sale

ARTICLE 1 – USE OF THE SITE

By accessing our site, you confirm that you are of legal age in your country or region of residence, or that you are acting with the authorization of a legal representative if you are a minor.

Any use of our products or services for illicit or unauthorized purposes is strictly prohibited. Any violation of these rules will result in the immediate suspension of your access to our services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse access to our services to anyone, at any time, for any reason deemed valid.

The data you submit on our site may be transmitted across various networks without encryption, except for payment-related information, which is always secured and encrypted.

It is forbidden to reproduce, copy, or exploit any content or functionality of this site without our prior written authorization.

ARTICLE 3 – SITE INFORMATION

The information and content available on our site are provided for informational purposes. Although we do our best to ensure their accuracy, we cannot be held responsible for any errors or incomplete information.

We reserve the right to modify the content of the site at any time, without obligation to inform you.

ARTICLE 4 – OUR PRODUCTS AND SERVICES

The products available on our site are offered in limited quantities and are subject to our return policy. We do our best to accurately display the colors and images of the items, but variations may occur depending on each user's screen settings.

We reserve the right to limit the sale of our products to certain geographical areas or to certain customers, at our sole discretion.

ARTICLE 5 – DELIVERY AND RETURNS

We ensure fast delivery within 2 to 3 business days after your order confirmation.

Upon receipt, you have the option to check and try on the glasses. If they are not suitable, you can return them immediately to the delivery person, without obligation.

In case of return after delivery, shipping costs are borne by the customer. The refund will be issued after receipt and verification of the product's condition.

Exceptions – Sale Products

Our goal is to ensure your satisfaction. However, products sold on promotion or on sale are exchangeable, but not refundable, except in cases of proven manufacturing defect.

By confirming an order that includes a sale product, the customer expressly accepts this condition.

ARTICLE 6 – SALE PRODUCTS AND PROMOTIONS

Our goal is to ensure your satisfaction. However, items sold on promotion or on sale are not eligible for refunds.

For these items:

  • Exchange is possible only, within 7 days following the date of receipt;

  • Items must be unused, in perfect condition, and returned in their original packaging, accompanied by the receipt or proof of purchase;

  • Shipping costs related to the exchange remain the responsibility of the customer;

  • Modified, damaged, or used items cannot be exchanged or refunded.

By confirming an order that includes a sale item, the customer expressly accepts these conditions.

ARTICLE 7 – PAYMENT AND REFUND

Currently, we only accept cash on delivery.

If you wish to return a product, you have 7 days from its receipt to request a refund.

  • Contact our customer service to arrange for our carrier to collect the product.
  • Return shipping costs are the responsibility of the customer.
  • The returned product must be in perfect condition, without scratches or damage.

Once the product is verified, we will process the refund by bank transfer within 3 to 4 business days.

ARTICLE 8 – PROHIBITED USES

You must not use our site or its content for:

  • Illegal or fraudulent activities;
  • Harassing, defaming, or discriminating against any person;
  • Introducing viruses or malicious software;
  • Accessing or collecting personal information without consent.

Any violation will result in appropriate actions, including the suspension of your account.

ARTICLE 9 – LIABILITY

Gangobrand strives to ensure a smooth and uninterrupted user experience, but we cannot guarantee that our site will operate without error.

We disclaim all liability for loss or damage resulting from the use of our services, to the extent permitted by law.

ARTICLE 10 – MODIFICATIONS TO THE CONDITIONS

We reserve the right to modify these Conditions at any time. Updates will be posted on this page, and it is your responsibility to review them regularly.

ARTICLE 11 – CONTACT

For any questions or assistance regarding our General Terms and Conditions of Sale and Use, please contact us:

Email: gangoeyewear@gmail.com / contact@gangobrand.com
Phone: 0660619091